People-Centric Support

Customer success in applying master data management is at our core, so you can reach our experienced support professionals 24/7/365.

SaaS Status Page

We measure our success by the success of our customers, so expect nothing but the best from our support services.

Stibo Systems remains exclusively focused on what we have been doing for more than four decades – helping customers master their data.

It’s why our team of experienced data experts excel at delivering excellent support services. Placed in different time zones, they are ready to support you 24 hours a day, seven days a week. No exceptions.

Working with a wide range of clients who face unique business challenges, we know that needs vary.

That’s why we have developed a number of support tier packages for you to choose from.

In addition to our support packages, you can also choose from a range of other service offerings, such as Oracle database administration, system health checks and infrastructure landscape reviews.

Support service benefits

Dedicated professionals Our supporters are MDM experts with the right experience to help you solve your MDM issue

Support packages that fit you Business needs vary, so we offer a selection of support tier packages

Anywhere, anytime We’re on standby for you 24 hours a day, seven days a week

Added services Need Oracle database administration, health checks or something else? We’ve got you covered

How our global support works

With Stibo Systems you’ll not only get market-leading technology. You’ll also get our people and partners – a global network of experts invested in your success. Ready to serve you 24/7/365. This brochure describes how we do that using our global support model.

Get the Brochure

SaaS Status Page

Customers on a Stibo Systems SaaS solution can get access to the status page and subscribe to updates regarding performance, planned maintenance and issues.

Visit the SaaS Status Page

STIBO SYSTEMS Online Community

You have questions. The Stibo Systems’ Community has the answers. Enter the conversation by joining this dynamic, customer-centric forum where you can collaborate with Stibo Systems’ users representing a diverse array of industries, regions and organizations.

Learn More About the Community

LET’S START CREATING A MORE TRANSPARENT WORLD Empower data transparency through MDM At Stibo Systems, our mission is to create the world’s most versatile master data management solutions, built to enable businesses to optimize their business, environmental and social performance. Connect with us today to start your journey to creating better business and a better world.